Usability testing

Write Better Qualitative Usability Tasks

Writing good tasks for a usability study is an art, not a science, but there are still rules. Examine your tasks for these 10 common task-writing mistakes:

1. Telling Users Where to Go
2. Telling Users What to Do
3. Creating Out-of-Date Tasks
4. Making Tasks Too Simple
5. Creating an Elaborate Scenario
6. Writing an Ad, not a Task
7. Risking an Emotional Reaction
8. Trying to Be Funny
9. Offending the Participant
10. Asking Rather than Telling

Tip: Start with the End Goal

Continue reading:
www.nngroup.com/articles/better-usability-tasks/

Test Your Prototypes: How to Gather Feedback and Maximise Learning

Once you’ve built your prototypes based on the ideas you and your team generated, it’s time to gather feedback from the people on whom you are testing these. Optimising how you gather feedback — and, therefore, learn from your prototypes and users — is essential to help you save time and resources in the Prototype and Test stages of the Design Thinking process – and in any other human-centred design process. Being quick and efficient allows you to move rapidly from creating a prototype, to putting it out to test it, to gathering feedback, and finally to creating a new and improved iteration of your ideas. To maximise learning from your tests, we will share six best practice tips on how to gather feedback, as well as three methods (with downloadable templates!) on how you can organise your feedback.

Continue reading:
www.interaction-design.org/literature/article/test-your-prototypes-how-to-gather-feedback-and-maximise-learning

Downloads for testing sessions

Usability test script, Recording consent form, Checklists, List of things the facilitator can say while the participant is doing the tasks, Instructions for Observers, Hall Monitor’s Guide, Demo test videos.

​Download here:
http://www.sensible.com/downloads-rsme.html